Learning and Development professionals, especially those working independently, must exhibit strong consulting skills in order to achieve success as business partners to the organisations they serve. This program demonstrates the behaviours and processes for effective training consultancy and allows participants to practice fundamental consulting competencies with tools, templates, and checklists that can be put to use immediately in their own setting.

 

Consulting Skills can be defined as "understanding the results that stakeholders desire from a process and providing insight into how efficiently and effectively those results can be achieved".

 

As experts in the field of people development, L&D professionals must demonstrate strong consulting skills in order to achieve success with their clients both internal and external. Strong consulting skills have become even more critical with increased emphasis on linking learning and performance to organisational results.

 

This Certificate programme will help you demonstrate the behaviours and processes for effective consulting, including the actions to take to achieve desired outcomes, establishing goals and managing expectations, guiding clients through the process, building credibility to influence decision-making, and overcoming obstacles and resistance.



Outcomes:



By the end of the programme you should be able to:



• Understand and develop a good consulting relationship 

• Use a consultancy model that ensures success  

• Utilise a range of tools that identify and analyse client needs 

• Develop effective solutions and measure their potential impact 

• Develop and present a business case appropriate for your client

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Outline:



In order to achieve the above outcomes the

following content will be explored:
 

The training consultants No.1 priority  *  The Consultancy Model  *  Tools for problem identification   *  Develop a client solution matrix Strategic implementation planning   *   Presenting a successful business case   *   Understanding human interaction  *  

Analyse the 'Competent Consultant'  *   Identify and develop key skills

 

Success Criteria:



• Ongoing assessment of practical skills

• Reflective learning journal

• Completion of a two part interactive case study

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Assessment:



Throughout the programme each participant will engage in a variety of practical tasks which will be assessed by the course trainer.  In addition each participant will keep a Reflective Learning Journal, highlighting their journey of discovery.  Assessment is concluded  by the completion of an interactive case study.
 

Duration:



This 'fast track' qualification is built around an intensive three day practical workshop with some self-learning materials to
support the face to face interaction. 

Fees Include:


• Student Registration & Certification

• Comprehensive workshop material

• Supplementary learning resources;
• Lunch, tea and coffee on all workshop days

• Marking and moderation

• First year's membership of the Institute.


On successful completion of the qualification you will be awarded the ITOL Certificate in Training Consultancy.

The qualification is accredited by ITOL and is equivalent to QCF Level 4 and EQF Level 5.